Survey Options

This article is designed to describe the different survey setup options.

 

1.  Option #1 (most common):  Survey with Testimonial +workflows

This is for a company that wants to collect surveys and if the surveys are positive, collect a testimonial use another review site workflow.

  • Survey
  • Positive, 4-5 star: Testimonial on same page, +workflows
  • Negative 1-3 star: Testimonial changes to comments, no + workflows
  • Examples: Diane Turton

 

2.Option #2: Survey with dynamic questions

This survey is has questions that can trigger other questions to show.  So, if a customer says "yes" to a question, it might show others to dig deeper.

  • Survey, dynamic questions
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